CLEAN - PURE - NATURAL & STRAIGHT FROM ITALY
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Shipping and Payment

Shipping Policy

Thank you for visiting and shopping at medEATerraneo. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time:

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

UPS, DHL or USPS Standard 3-5 business days 

Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
The tracking number will be active within 24 hours.
 
Customs, Duties and Taxes medEATerraneo is not responsible for any customs and taxes applied to your order.

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages medEATerraneo is not liable for any products damaged or lost during shipping. We always handle our products with the highest care, but we can not guarantee the same care after we drop off your order at the shipping company.

If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim. In parallel also do inform us about the damage, claim file and email us some pictures of the damage.

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